What is it?
Optima’s Cloud-Based remote support solution offers a cyber secure and powerful remote access facility to your equipment and devices on-site. Installation and configuring of the unit is straightforward. We can enable multiple user profiles and select the access rights you wish for each, providing high security. In fact, the encryption standard is AES 256 used for bank-level security
Remote Access and Accessories:
Our new digital cloud-based services platform can be used worldwide. The software means Optima can monitor and track your assets in real time. You can view device history, schedule tasks and monitor the machine via the cloud. This keeps you informed of any issues as and when they occur. Escalation thresholds can be configured, so depending on the nature of the fault, the relevant people are emailed. The monitoring system can also give daily reports via email notifications with programmable triggers.
If the machine starts operting in an unexpected way, an email is tiggered, sending messages to your maintenance and response teams We can use the system
These online diagnostics can be viewed 24/7 and the software can bring to your attention any faulty systems, sometime even before a breakdown happens.
Please contact us for a no-obligation dashboard trial.
